Best Gold Store in Toronto
ronan[at]torontogold.com |
416-434-4653    |

FAQ

  • How can I sell you my gold, silver, or platinum

    You can drop in to see us at our office at 829 Bloor Street West. When you arrive, we will test and weigh your previous metals in front of you, issue you a receipt, and pay on the spot.
  • How is your price determined

    We pay as much as 98% of the melt value of your gold. This is much higher than most jewellery stores, pawn shops, infomercial gold buyers, and online mail-in services, which typically offer 20% – 60% of melt value. Remember, a troy ounce of gold weighs 31.103 grams. All of our prices are listed under "What We Buy | Our Buying Prices".
  • How do I know I am getting the best deal

    We have many satisfied customers in Toronto, and we are happy to provide references. Since we deal with local customers in Toronto, we are able to keep our operating expenses low and offer excellent prices. After covering our refining, assay, and financing charges, our profit margin is very small. We have done extensive market research, and we are confident that our prices exceed our competitors.
  • How can I tell if my items are gold, or just plated

    Solid gold is usually stamped with the purity, while gold-plated items are stamped “GP”, “KP”, “HGE”, “RGP”, “GE”, or “GF”. We are unable to buy plated items as they contain very little gold. You can learn about our evaluation process under "How We Work | Our Process".
  • Do you buy gemstones

    No. Right now we are focused only on buying gold, silver, and platinum. We may start buying gemstones in the future, but not yet.
  • Do you pay extra for appraised jewellery

    No, all of our purchase prices are based on current prices of gold, silver, and platinum. With today’s high gold prices, there has never been a better time to sell. Most of our customers are surprised by the value of their jewellery items.
  • How can I use a magnet to test my jewellery

    Gold, silver, and platinum are non-magnetic. Many gold-plated items have a core of nickel or iron, which is magnetic. So, a magnet can be used to determine if your item is nickel or iron, with a thin plating of gold. WARNING: Some gold-plated items contain a brass core, which is not magnetic.
  • What are your policies

    By law, you must show the proper government issued identification. You must be at least 18 years of age. Stolen merchandise will never be considered. We will notify the police if we are aware that you attempt to sell stolen goods. We keep detailed records of all transactions. You will be required to sign a form stating that you are the lawful owner of the items you are selling, and that they are neither stolen nor the proceeds of crime. Your privacy is extremely important to us. We understand that and do all we can to earn and protect that trust. We do not share your personal information with any outside companies.
  • What type of identification is required

    By Toronto municipal law, we are required to view one of the following: Driver’s License, Passport, Provincial ID, Citizenship, Indian Status Certificate, or Provincial Residence Card. Toronto Gold is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide to us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
  • I live far away from Toronto. Is a mail-in option available

    Unfortunately, at present, we do not offer a mail-in option. We may consider this in the future, but for now we offer in-store service only.
  • Do you sell gold, silver or platinum

    Yes – we sell gold, silver, and platinum bullion, based on our current inventory (listed under "What We Sell"). Although our selection is limited, our bullion selling prices are the best in Toronto. Please phone 416.434.4653 to inquire about our current bullion for sale.